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September 23, 2022

Release Updates

New Feature Release - Datto Autotask Integration

Robby Singh
New Feature Release - Datto Autotask Integration

Datto Autotask Integration (BETA)

We are very excited to announce the beta release of our integration with Datto Autotask. This integration will greatly reduce the time to service password resets and other accounts management tickets within Datto Autotask. You will also be able to increase your help-desk security by leveraging the Quickpass identity verification solution.

Quickpass Pod on Autotask
Reset password, identity verification and send password reset link screens of the Quickpass Pod

Follow the instructions in this article to setup the Datto Autotask integration

Directly from within the Datto Autotask ticket, you can now

• Quickly and securely verify end-user identity via SMS, Email, or Quickpass mobile app

• Send end-users password reset links or reset passwords for them

• Unlock end-user accounts

• Enable/Disable end-user accounts

• View real-time end-user account status for Active Directory, Azure Active Directory, and Local Accounts

With this integration, you can also automate matching to existing or creating new Datto Autotask contacts whenever a new end-user account is imported into Quickpass.

We'd love to hear your feedback!

We look forward to hearing your feedback on this integration. You can send your feedback via email to If you have questions or need support just head over to Quickpass Support and we’ll help you out.

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