Knowing your customer mitigates risk, fraud, and cyberthreats.
Users can be quickly verified by help desk technicians via push authentications
Customer and MSP Technician Impersonations are on the rise. Verbal identification over the phone is a thing of the past and relying on this method poses a significant risk.
How are you currently verifying caller identities?
Many MSPs state that they know their clients' voices, but how do you really know for sure?
Quickpass answers that question.
Using Quickpass, a technician sends a request from the web dashboard to verify the end-user’s identity, which sends a push notification to the end-user. With the Quickpass mobile app (Or via SMS), the end-user then clicks the option to Approve or Deny the request and the confirmation is immediately sent back to the technician.
It's That Simple.