back arrow
Back to blog
November 23, 2020

Q Desk

A Brief Look: Quickpass vs Microsoft 365 Self-Serve Password Reset

Jim Jessup

Feature

Quickpass Self-Serve

Microsoft 365 Self-Serve

Resets Active Directory and Office 365 passwords

check

* Requires Microsoft 365 business premium or Azure AD Premium license for each end-user to support password writeback feature

Notifies end-user when Active Directory accounts are locked

check

x

IT Service providers can pre-enroll end-user mobile phone numbers for 2FA

check

* End-users must go to the Microsoft 365 web site and manually register their mobile phone number, personal recovery email, and/or Microsoft Authenticator 

Mobile and Web self-serve app available

check

* Only web self-serve app available

Verify end-users's identities when they contact your help-desk with self-serve app

check

x

Intuitive and easy user interface so end-users don't contact the IT help-desk when they can't figure out the self-serve system

check

x

You Might also like