Feature |
Quickpass Self-Serve |
Microsoft 365 Self-Serve |
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Resets Active Directory and Office 365 passwords |
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* Requires Microsoft 365 business premium or Azure AD Premium license for each end-user to support password writeback feature |
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Notifies end-user when Active Directory accounts are locked |
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IT Service providers can pre-enroll end-user mobile phone numbers for 2FA |
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* End-users must go to the Microsoft 365 web site and manually register their mobile phone number, personal recovery email, and/or Microsoft Authenticator |
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Mobile and Web self-serve app available |
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* Only web self-serve app available |
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Verify end-users's identities when they contact your help-desk with self-serve app |
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Intuitive and easy user interface so end-users don't contact the IT help-desk when they can't figure out the self-serve system |
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