Eliminate 100% of Your Password Reset Tickets

Self-Service Password Resets (SSPR) for MSPs
End-Users can Perform Self-Service Password Resets (SSPR), Unlock their Accounts and Verify their Identity Without Contacting the Help Desk - All from an Intuitive Mobile App.
Supports

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Password Reset Tickets can be overwhelming and expensive.

Forrester Research claims that, on average  

  • 10-30% of an MSP’s ticket load is made up of password resets.
  • The bare minimum cost for each ticket is $25 and this can range up to $75 depending on complexity.

If you apply the low estimations here, what does that amount to for you?

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Quickpass Will Make Your Technicians Even More Efficient

Increase your help desk's efficiency up to 73% by significantly reducing or even eliminating your password reset support tickets.
Don't lose customers over slow help desk response times and keep your technicians focused on high value tasks

“Say goodbye to password change tickets”

"It would be hard to find such an easy to deploy software package that has such a profound effect on productivity. The ability to put the power of password resets directly into our users hands is amazing... ...Ease of use both for the engineers deploying it and the users using it. Dramatically lowered our password change tickets. The ability to bypass Azure AD Password sync is amazing.”

Empower End-Users to Reset Passwords
and Unlock Accounts on the Go - Quickly, Easily and Securely

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Web and Mobile App

End users can download the free Quickpass app to
unlock their accounts or reset passwords in seconds
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Real-Time Status Updates

Password expirations, account lockouts, and password expiry status notifications all within the app
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Biometric Authentication

Verify customer user identities with biometrics. Compatible with devices with fingerprint or face recognition authentication
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View Password Policies

Reference company password policies when resetting passwords to follow best practices

Quickpass SSPR vs. Microsoft 365 SSPR

Feature

Quickpass Self-Serve

Microsoft 365 Self-Serve

Resets Active Directory and Office 365 passwords

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* Requires Microsoft 365 business premium or Azure AD Premium license for each end-user to support password writeback feature

Notifies end-user when Active Directory accounts are locked

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IT Service providers can pre-enroll end-user mobile phone numbers for 2FA

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* End-users must go to the Microsoft 365 web site and manually register their mobile phone number, personal recovery email, and/or Microsoft Authenticator 

Mobile and Web self-serve app available

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* Only web self-serve app available

Verify end-users's identities when they contact your help-desk with self-serve app

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Intuitive and easy user interface so end-users don't contact the IT help-desk when they can't figure out the self-serve system

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Trusted By Over 1000 MSPs and IT Departments Worldwide, Including

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Let us show you why Quickpass is the Easiest SSPR Password Tool for MSPs and IT Departments

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