Customer and MSP Technician Impersonations are on the rise. That's a fact. How are you currently verifying caller identities? Many MSPs state that they know their clients voices, but how do you really know for sure? Is it worth the risk? Simple trust is no longer something you can afford to rely on.
Quickpass Eliminates Social Engineering Threats, Easily.
Using Quickpass, a technician sends a request from the web dashboard to verify the end-user’s identity, which sends a push notification to the end-user. With the Quickpass mobile app, the end-user then clicks the option to Approve or Deny the request and the confirmation is immediately sent back to the technician. It's That Simple.
"Our overall experience has been excellent and we would recommend Quickpass to any other MSP or even internal IT departments... ...We can reset passwords, unlock accounts, disable accounts and verify the end-users identity from an easy to use console."
Joe S. President of Spectra Networks
Send verification requests to end-users, in real-time, to mitigate risk of impersonation and ransomware attacks.
Receive instant identity confirmations once verification requests are approved so you can access your account.
Easy-to-Use Mobile App for End-Users
The intuitive app makes it easy for users to verify their identities
For end-users not wanting to download the app, Quickpass can still be used via SMS.
Integrate with Your Existing Stack
Quickpass can be plugged into your MSP tech stack for a seamless, single pane of glass integration.
PSA Integration: Includes ConnectWise Manage and will very soon include Datto.
Save Help Desk Time
The average cost per technician and resources is $100/hr ($25 per 15 mins) according to Forester Research
How long does it take to perform the additional process to verify your customer identities manually…2 mins or more? This can become quite costly, very fast.
Quickpass verifies customer identities in less than 30 seconds. The savings will speak for themselves.
Trusted By Over 1000 MSPs and IT Departments Worldwide, Including:
Make your Identity Verification process Quick, Secure and Easy.