back arrow
Back to Careers

Scrum Master / Project Manager


Who we are?

Quickpass is a rapidly growing Software as a Service (SAAS) provider of credential management and identity security solutions for the Managed IT Services (MSP) industry. MSPs in 13 countries depend on Quickpass to deliver its critical solutions. Quickpass offers two products Q Desk and Q Guard. Q Desk empowers help desks by minimizing costly password reset tickets, providing technicians with tools to resolve tickets faster and eliminating social engineering attacks. Meanwhile Q Guard proactively secures MSP sensitive customer accounts from both external and internal threats and saves time and money with automation. Quickpass is located in Vancouver, British Columbia. 



Scrum Master / Project Manager

What will you be doing?

We are looking for a Scrum Master / Project Manager to help plan and direct the activities of a cross-functional team in both Canada and Mexico assigned to development, quality assurance and delivery of a cybersecurity Software as a Service product to meet business requirements. You'll experience learning the software with cutting edge technology, a chance to work with a dynamic and dedicated team committed to providing the highest level of customer service and managing projects for Quickpass. If you're looking to have a challenging opportunity with a high level of interaction with all team stakeholders while learning a cutting-edge application, then this is an opportunity for you to make an immediate business impact. You will be managing software implementation projects of medium to high complexity while contributing to product development. You will be facilitating to gather, validate and manage requirements with the goal of understanding business needs and translating them into a solution. You will also play a key role in communication, setting expectations and managing scope, quality and timeline.

Project Management

  • Conduct backlog reviews with the product owner to ensure stakeholders are being managed and the product backlog is clearly understood by all parties.
  • Conduct sprint reviews with the product owner and development team to ensure the product backlog is clearly understood and is sensible.
  • Manage the daily stand-up meetings. Ensure attendance and participation is up to scratch.
  • Through the stand-up process ensure that the development team are focused on the key sprint deliverables and identifying any impediments in a timely manner
  • Appraise the development process with respect to quality. Are there any team members that need support and coaching. Identify any engineering challenges
  • Appraise the effectiveness of the test automation processes and identify any problems to management.
  • Appraise the timeliness of the development process compared to estimates. Evaluate and track estimate accuracy at the team member level.
  • Identify any team conflicts and discuss options to resolve with functional management.
  • Ensure that the team definition of Done maintaining the quality we expect.
  • Provide regular updates on burn rate, team capacity, velocity
  • Remove impediments, identify blockers and actively work towards removing them.
  • Maintain and ensure the continuous integration and release processes are followed.

Education and Experience

  • Five (5) or more years of project management experience, preferably in an Software Application Design and Development
  • Experience working in an agile based environment and as a scrum master
  • Possession of a Project Management Professional (PMP) certification is an asset
  • Ability to work independently in a fast-paced environment, with little direct supervision
  • Very strong analytic, problem solving, written/oral presentation skills
  • Experience with Jira for Agile project management


  • Building Collaborative Relationships
  • Documentation
  • Timeline management
  • Scope management
  • Risk management
  • Timely decision making
  • Effective team building
  • Ability to prioritize and delegate appropriately and deal with changing priorities
  • Driving Results
  • Foster Innovation
  • Personal Energy
  • Self-Leadership
  • Team Contributions


Quickpass Software Inc.

Seniority Level

Senior Level


  • Computer Software
  • Information Technology & Services
  • Software as a Service (SAAS)
  • Cybersecurity

Employment Type

Full-time Hybrid

Job Function

  • Scrum Master
  • Project Manager

Who can Apply?

Individuals living within Canada. Applicants living in and around the Vancouver, British Columbia area will be allowed a mix of working in the office and remote.

How to Apply?

Send resume and cover letter to