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Self-Serve            

User Password Expires /
Forgets their Password

• Forgets to change their password before it expires
• Locks themselves our of their account

User logs in successfully

Password reset and/or account unlock confirmation is received in seconds and the user can immediately login to their computer

User receives notification on their mobile phone

Clicks the notification and securely logs in to the Quickpass self-serve app to reset their password and/or unlock their account.